We offer 8 hours customer services on weekdays as well as hours on Saturday(except for major holidays).

A. Alvababysite’s Supervisor

Email: sales08@addsel.com (Contact person: Karen)

• ODM & OEM orders

• Maintain old customers & clients

• Improve Alva baby Team

• Solve customers' complaints

• Collect customer Suggestions

B. Customer Service Assistant

Email: sales07@alvababy.com (Contact Person: Natalie)

• Wholesale Orders

• ODM & OEM orders

• Online Order Inquiries/tracking orders
  

  
  

C. After sales

• Email: sales09@addsel.com (Contact Person: Lary)

• Online Order Inquiries

• To get tracking number

• Send print & color choice
  

• Changing items, update inserts
  

• Cancel orders